Maple & Lather is happy to return any unopened merchandise up to 7 days after it is received. Please send an email firstname.lastname@example.org in order to request a return authorization for any online order. Canada Post and UPS are our preferred methods for return shipping. We are unable to cover return shipping costs, but will ship your exchange at no extra charge. Exchanges or returns require proof of purchase (e.g. your order number, order confirmation email, store receipt). Refunds cover the cost of the item returned and do not include shipping fees.
If there is a problem with your order, please let us know and we would be happy to resolve within 30 days of receiving the item. Please send an email to email@example.com with details regarding your order. Sale and Bundle items are final sale and not able to be returned.